My installer man came early today! Huzzah! Free trip to work now (I won’t be billed the flat per day rate for today, I think)!

He’s done an extremely good job, it’s so good that other than the aerial at the top of the drivers side windscreen (not inhibiting view) I wouldn’t even know the box was there. In fact, I can’t even find the box. Seriously, I can’t. He’s mapped it as in the boot on the drivers side but I had a look and couldn’t find it. The only place I think it could be is under the mat that hides the spare tyre which I’ll pull up later to have a look. Otherwise it might be under the bonnet.

But I do know it’s in there somewhere since Norwich union have confirmed the reception of data from it.

Also, later today I need to write a scathing letter to Direct Line about ignoring a direct request (nay, more like a demand) to keep the car covered until the date specified. I will also include a copy of the orginal letter (below) As well as a demand at the end of the month for the excess cost of starting my policy without the box (which I’ll include a copy of!).

TO Direct Line Insurance PO Box 75 Croydon CR9 9EA

Date: 27-Oct-05 Reference: Cancellation of policy XXXXXXXXXX

To Whom It May Concern:

I wish to cancel my motor policy XXXXXXXX on 4 November 2005 as I have found a better rate elsewhere, my new policy comes in to effect from 00:01 on 4 November.

I have enclosed the Statutory Declaration, as I am unable to locate my Certificate of Motor Insurance and if it is located I will return it to this address.

Could you also please provide a written confirmation of my no claims discount in the event I am required to provide such evidence to my new insurance company.

Regards,

Kevin Welford-Costelloe

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